Q: What is the attire for the trip? 

A: Please refer to the Itinerary page for the appropriate attire for each group function. Attire descriptions can be found below in the attire glossary. 

• Beach Elegant: Attire should be relaxed yet refined, suitable for an elevated evening by the water. Lightweight dresses, jumpsuits or stylish separates are encouraged for women. Men are welcome to wear collared shirts—such as polos or button-downs—paired with chinos or tailored shorts. Open-toed shoes and dressy sandals are appropriate for all guests. Please avoid barefoot, swimwear or overly casual attire. 
• Casual: Informal and comfortable clothing is acceptable, including athletic wear, shorts, plain T-shirts and footwear of your choosing.  
• Resort Casual: Informal and comfortable, yet clean and professional. Examples include jeans, shorts, polo shirts, plain T-shirts, blouses and sundresses. Practical footwear (no flip-flops) for men, flats and open-toe sandals for ladies. 
• Resort Elegant: Closed-toe dress sandals, dress shirts with short sleeves, collared shirts or casual dresses. No sleeveless shirts or flip-flops. Long pants are required for men. 
• Swimwear: Swimsuits with or without cover-ups, sunhats and open-toe shoes (including flip-flops) are allowed.

Q: What is included in this program? 

A: Your TQL 2026 President's Club Trip includes: 

• ROUNDTRIP AIRFARE to and from Cancun International Airport (CUN) from your home city for you and a guest.
  • If you choose to upgrade your seats, you will be responsible for the fare difference.
• ROUNDTRIP AIRPORT TRANSFERS to and from the Paradisus La Perla Resort, regardless of your arrival or departure date.
• HOTEL ACCOMMODATIONS FOR 3 NIGHTS 
  • All Inclusive - all meals, beer, wine and spirits, natural fruit juices and soft drinks
  • All taxes, fees and gratuities during TQL's trip dates (lunch on Friday through breakfast on Monday)

Q: What am I responsible for?

A: You are responsible for the following:

• PRE- AND POST-EXTENSIONS. (3 days before or 3 days after TQL's trip dates). If you extend your trip, the cost of the room is $299 per person, per night and is your responsibility, as well as associated taxes, fees and gratuities for those additional days.
• HOTEL INCIDENTALS. Any personal charges you incur at the resort (phone calls, movies, laundry services, etc.) are your responsibility. The hotel will provide you with a separate record of these items. You must check out at the desk and pay for your incidentals before departing the hotel.
• AIRPORT PARKING.  Parking at your home airport is your responsibility and not reimbursable by TQL.
• TRANSPORTATION TO AND FROM YOUR HOME AIRPORT. If you choose not to park at your home airport, any rideshare, taxi, or other transportation expenses to and from the airport will be your responsibility and will not be covered by TQL.
• MEDICAL INSURANCE. Most medical insurance companies do not extend coverage outside of the U.S. Consider purchasing a policy for coverage while traveling if interested.
• CHECKED BAGGAGE FEES. Most airlines allow one carry-on bag plus a personal item at no charge. Depending on your airline, fees for checked luggage are approximately $30-$45 for the first bag each way, with a maximum weight of 50 pounds. Baggage fees are your responsibility and are paid when you check in for your flight. Check your specific airline's website for their baggage fee policy.
• TOURS AND EXCURSIONS. An assortment of self-paid activities are available for attendees, including spa services, golf and more.

Q: Who do I contact about travel-related questions? 

A: All travel-related questions should be directed to Brightspot Travel listed under Contact Us at the bottom of each page.  

Q: When will I receive my travel documents? 

A: Your flight itinerary will be emailed to you once you have approved the itinerary, and your ticket has been issued. 

Q: Do I need a passport to get to Mexico? 

A: Yes.

Q: Are there any baggage limitations for the airlines? 

A: Most airlines allow one carry-on bag plus a personal item at no charge. Depending on your airline, fees for checked luggage are approximately $30-$45 for the first bag each way, with a maximum of 50 pounds. Baggage fees are your responsibility and are paid when you check in for your flight. Check your specific airline's website for their baggage fee policy.

Q: Can I upgrade using Frequent Flyer miles or coupons?

A: Yes, however, any deviations or upgrade charges with your ticket will be at your own expense. All frequent flyer requests for upgrades need to be personally handled by the respective airlines. 

Q: Who may I bring as my guest? 

A: You are allowed to bring one (1) guest to share in your celebration. This guest is defined as your spouse, domestic partner, family member, or friend, who is at least 21 years of age. 

Q: May I bring additional guests or children under the age of 21? 

A: No. Additional guests or children under the age of 21 are not allowed to attend. 

Q: What if I need to change my guest? 

A: Please contact Brightspot Travel as soon as possible via phone at 972.661.6450 or via email at BrightspotTravel@TQLPresClub.com. If you change your guest after you have registered, any additional charges or airline change fees will be at your own expense. 

Q: Will transportation be provided between Cancun International Airport (CUN) and the Paradisus La Perla Resort on the program dates?

A: TQL will cover the cost and coordination of your ground transportation to and from Paradisus, regardless of your travel dates. Guests that choose to pre- or post-extend at another resort will be responsible for their own ground transportation.

Q: Can I extend my stay at the hotel before or after the program? 

A: Yes – based on availability; however, any additional expenses incurred as a result of an extended stay will be at your own expense. Please refer to the Resort page for more information on the discounted group rate. For additional details, please contact Brightspot Travel (see Contact Us).