Frequently Asked Questions
Q: What if I cannot attend the LogicMonitor 2026 Company and Sales Kickoff this year?
A: We hope you make every effort to join us this year. If you decide not to attend, please officially decline by clicking the link in your invitation email.
Q: Can I bring a guest?
A: The LogicMonitor 2026 Company and Sales Kickoff is an employee-only conference. If any employee chooses to bring a guest, they will not be permitted at any group functions; this includes dinners and off-site events.
Q: How do I submit changes to a registration form already processed?
A: Once your registration is complete, you can contact the LogicMonitor Events Team via phone at +1 (972) 661-6453 or via email at info@logicmonitorsko.com.
Q: I am not able to attend in-person, however, can I attend virtually or access the materials after?
A: We will not be broadcasting virtually, however, we will be recording some of the sessions, and we will have most of the enablement materials from the sessions available following the event.
Q: What is the attire for the trip?
A: Attire descriptions can be found below in the attire glossary. Attire for group functions will be published on the agenda page at a later date.
Casual: Informal and comfortable clothing, including jeans, plain T-shirts, and the footwear of your choosing, is permitted. Acceptable attire at some hotel restaurants only. Please refer to the On-Property Dining grid on the Hotel page to see which restaurants consider casual to be acceptable attire.
Smart Casual: A polished yet comfortable style that blends professional workwear with relaxed pieces. Think well-fitting jeans (dark wash), dress pants or chinos paired with polo shirts, button-downs, blouses, skirts, or dresses. Footwear should be neat and practical—clean sneakers, loafers, flats, or dress shoes are all appropriate. As a general rule, your everyday workwear is considered Smart Casual.
Denim and Diamonds: Western with a touch of glam. Includes denim paired with elevated, stylish pieces such as a crisp button-down, blouse, or statement top with sparkle or polished details. Add some shine with rhinestone accents, metallic jewelry, or embellished accessories. Footwear can include cowboy boots, heels, or dressy sneakers.
Q: What is included?
A: Your LogicMonitor 2026 Company and Sales Kickoff attendance includes:
- Hotel accommodations (one sleeping room), all taxes, housekeeping gratuities, and all other fees at the Austin Marriott Downtown for the program dates of February 1 – 6, 2026 (see exceptions in the Extending Your Stay section of the Hotel page).
- All planned group functions as noted on the daily agenda.
- Breakfast, lunch, and dinner each day of the program, provided via group functions.
- Ground Transportation
- Uber voucher for transportation to/from the Austin-Bergstrom International Airport (AUS) and the Austin Marriott Downtown on arrival and departure day.
- If you would prefer to drive yourself, LogicMonitor will cover the cost of your hotel parking and your mileage, in accordance with our travel policy.
- Round-trip economy class airfare and checked baggage fees for (1) person. You must book your airfare through Navan.
- Ground transportation to and from your home airport. This may be expensed on your company card.*
- Parking costs for airport parking in your home city. This may be expensed on your company card.*
- Airport meals on arrival and departure day. Regular business travel guidelines apply.*
*To submit for reimbursement, please submit via Navan and select "Company Events (2026): 2026 Company and Sales Kickoff " under "optional details" and "class".
Q: Which airport will I fly into? Will ground transportation be provided?
A: You will fly into Austin-Bergstrom International Airport (AUS). Additionally, LogicMonitor will be providing you with an Uber voucher to use to get to the hotel on your program arrival and departure dates. If you are extending your stay in Austin, you will be financially responsible for your own transportation.
Q: Who do I contact about travel-related questions?
A: All travel-related questions should be directed to the LogicMonitor Events Team listed under Contact Us at the bottom of each page.
Q: Should I book my travel through Navan?
A: Please note that for all flight bookings, you must go through Navan. Please note, if you have requested to extend at the hotel, the LogicMonitor Events Team must confirm hotel availability before you proceed with booking your flights. Rest assured, your hotel accommodation will be arranged automatically on your behalf. You'll receive a confirmation number for your hotel reservation the week prior to your departure. Your hotel accommodations will be communicated to you prior to your arrival.
Q: Are there any baggage limitations for the airlines?
A: There is no longer a standard set of rules that apply to all airlines' baggage limitations. The airlines are imposing a fee for luggage exceeding their weight limits. For most airlines, this is 50 pounds for checked luggage and 40 pounds for carry-on bags. Please check with your carrier for luggage allowance and restrictions before departing for the airport. Fees will apply to excess checked and/or carry-on bags. The airlines have a per-person limit for carry-on bags of one personal item and one carry-on bag. Personal items are identified as one of the following: a purse, briefcase, small backpack, or laptop computer. Passengers exceeding the carry-on limit may not be allowed through the security checkpoint.
Q: What is an e-ticket?
A: It is a confirmation of your airline travel; the airlines are no longer issuing paper tickets. You will still need a government-issued ID to check in and receive your boarding pass from your airline. The name on your ticket MUST be exactly the same as the name on your government-issued ID.
Q: If I extend my stay, will I be able to use the Uber voucher provided?
A: No, you will be financially responsible for your own transportation.
Q: Can I upgrade using Frequent Flyer miles or coupons?
A: Yes, however, any deviations or upgrade charges with your ticket will be at your own expense. All frequent flyer requests for upgrades should be personally handled with the respective airline.
Q: Can I extend my stay at the hotel before or after the program?
A: Yes; however, any additional expenses incurred as a result of an extended stay will be at your own expense. Please refer to the Hotel page for more information on the discounted group rate. For additional details, please contact the LogicMonitor Events Team (see Contact Us).
